FAST SHIPPING

How much is shipping?

We offer FREE SHIPPING on all Australian orders over $99. We ship via Australia Post Standard Parcel Post. 

For all orders under $99, a flat rate of $9.95 applies.

If you require your order urgently, express shipping is available at a flat fee of $15 for all orders within Australia.

Do you ship worldwide?

Yes, our entire range is available for worldwide shipping. Shipping costs and dispatch details will be calculated for your order at checkout.

How quickly will you ship my order?

Our standard processing time for all orders is between 1-2 business days. You may now need to allow up to 3 days for orders to be processed. If you need your order delivered quickly we recommend opting for Express Shipping.

When will my order arrive?

Orders within Australia are shipped via Australia Post. Brisbane, Melbourne & Sydney can expect delivery within 2-3 business days. All other areas can expect delivery within 3-5 working days. If you have opted for Express Shipping, then you can expect delivery within 1-3 working days depending on your location. International orders are shipped via FedEx and depending on your region, should arrive within 5-8 working days.

My order hasn't arrived?

Don't stress, very few orders get lost and we have everything tracked! In fact, you will receive an email with your tracking number soon after placing an order. Use the tracking code to see where it's at, and if you have any questions feel free to contact us

My order has been returned to sender. What do I do?

If your order has been Returned to Sender due to an incorrect shipping address or failure to collect the package from a local Australia Post office, reshipment is at the expense of the customer. We will contact you once we receive the return to coordinate reshipment of your order.

I just placed an order and my shipping address is incorrect. How do I update this?

If you notice that your shipping address is incorrect please contact us as soon as possible to update the address. Unfortunately, if we are not notified within 12 hours of placing your order, unfortunately your order may have already been dispatched. In this case, we will need to wait for the item to be returned to us and we can then reship it to the correct address. The cost for reshipment of the order is at the expense of the customer.